Shipping policy

All domestic orders are shipped via Fedex.

Orders typically arrive within 2-8 business days. However, inclement weather, distance from our warehouse, or other unforeseen circumstances may extend this timeframe. Once you receive your tracking information, please contact Fedex directly for any issues regarding delivery times.

Important Information:

• We do not guarantee specific delivery dates for any shipping method.
• Couriers may experience delays beyond our control.
• Shipping fees are non-refundable, even in the event of delivery delays.

Lost or Stolen Packages Policy:

If your package is confirmed as delivered by Fedex but you did not receive it, you must file a claim with Fedex. We are not responsible for lost or stolen packages.

We strive to provide the best possible service and appreciate your understanding and cooperation regarding our shipping policies. If you have any further questions or concerns, please contact our customer service team at support@cozyerastore.com.